Back

Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to the www.elc.edu and English Language Center and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to English Language Center include www.elc.edu and ELC. The ELC website is a ecommerce site. By using the ELC website, you consent to the data practices described in this statement.

ELC may collect personally identifiable information, such as your name. If you purchase ELC’s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction. ELC may also collect anonymous demographic information, which is not unique to you, such as your age, gender, political affiliation, race, religion and Nationality. We may gather additional personal or non-personal information in the future.

Information about your computer hardware and software may be automatically collected by ELC. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the ELC website.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through ELC’s public message boards, this information may be collected and used by others.

ELC encourages you to review the privacy statements of websites you choose to link to from ELC so that you can understand how those websites collect, use and share your information. ELC is not responsible for the privacy statements or other content on websites outside of the ELC website.

ELC collects and uses your personal information to operate its website(s) and deliver the services you have requested.

ELC may also use your personally identifiable information to inform you of other products or services available from ELC and its affiliates. ELC may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

ELC does not sell, rent or lease its customer lists to third parties.

ELC may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to ELC, and they are required to maintain the confidentiality of your information.

ELC does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

You will be able to connect your ELC account to third party accounts. BY CONNECTING YOUR ELC ACCOUNT TO YOUR THIRD PARTY ACCOUNT, YOU ACKNOWLEDGE AND AGREE THAT YOU ARE CONSENTING TO THE CONTINUOUS RELEASE OF INFORMATION ABOUT YOU TO OTHERS (IN ACCORDANCE WITH YOUR PRIVACY SETTINGS ON THOSE THIRD PARTY SITES). IF YOU DO NOT WANT INFORMATION ABOUT YOU, INCLUDING PERSONALLY IDENTIFYING INFORMATION, TO BE SHARED INTHIS MANNER, DO NOT USE THE THIS FEATURE. You may disconnect your account from a third party account at any time. Users may learn how to disconnect their accounts from third-party websites by visiting their “My ELC” page..

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from ELC by contacting us here:
– Web page: www.elc.edu
– Email: [email protected]
– Phone: +1-617-536-9788

ELC will occasionally update this Statement of Privacy to reflect company and customer feedback. ELC encourages you to periodically review this Statement to be informed of how ELC is protecting your information.

ELC welcomes your questions or comments regarding this Statement of Privacy. If you believe that ELC has not adhered to this Statement, please contact ELC at:

English Language Center
11 Beacon Street, Floor 2
Boston, Massachusetts 02108

Email Address:
[email protected]

Telephone number:
+1-617-536-9788

Effective as of April 04, 2013

ELC may keep track of the websites and pages our users visit within ELC, in order to determine what ELC services are the most popular. This data is used to deliver customized content and advertising within ELC to customers whose behavior indicates that they are interested in a particular subject area.

ELC will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on ELC or the site; (b) protect and defend the rights or property of ELC; and, (c) act under exigent circumstances to protect the personal safety of users of ELC, or the public.

The ELC website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize ELC pages, or register with ELC site or services, a cookie helps ELC to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same ELC website, the information you previously provided can be retrieved, so you can easily use the ELC features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the ELC services or websites you visit.

Verisign

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

Verisign is an independent, third-party company engaged in the development of digital trust. Verisign provides authentication of Internet services, digital identity and intellectual property. By clicking on the Verisign logo, the Verisign website will serve up a web page that confirms that ELC is “Verisign Authenticated.”

ELC does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

Окунитесь в мир азарта с 1вин казино! Простая регистрация, удобный вход и актуальное зеркало обеспечат комфортную игру. Получите бонусы и активируйте промокоды для максимального выигрыша!

CANCELLATION POLICY​

A $50 change fee will be applied for all confirmed course and accommodation changes. No fee will be charged for course cancellations, upgrades, extensions or pre-arrival changes for non-I-20 students.

Full payment is due on or before the first day of your course subject to the ELC Refund Policy

Refund Through Representatives

For students who enroll at ELC through a representative, all refunds subject to the policies of the representative and will be issued by the representative.

 

Pre-Arrival Refund Policy (Cancellations/No Show, Excluding Accommodations)

For any cancellation ELC receives by the first day of the program, most fees are fully refundable. The exceptions are:

  • The $150 application fee and the $75 express mail fee are nonrefundable.
  • Airport transfers are refundable with cancellation at least one business day before the service date requested.

If a student’s request for a visa is rejected a refund will be made in full for all program fees.

 

Post-Arrival Refund Policy on Tuition (Withdrawal/Termination, Excluding Accommodations)

Los Angeles & Santa Barbara

ELC will refund 100% of the amount paid for institutional charges, less the nonrefundable $150 application fee if notice of cancellation is made through attendance at the first class session, or the seventh day after enrollment, whichever is later.

  • There will be a pro rata refund for students who have completed 60% or less of their course.
  • There will be no refund issued for students who have completed more than 60% of their course (includes scheduled vacations).

Boston

  • For students whose last day of attendance occurs at any point in the first four weeks of their course, there will be no refund issued.
  • For students whose last date of attendance occurs after the first four weeks but before or at the midpoint of their course, there will be a pro rata refund of tuition, minus any non-refundable charges.
  • For students whose last date of attendance occurs after the midpoint of their course, there will be no refund issued.

All Centers

  • ELC reserves the right to expel any student whose conduct is not in compliance with government rules or laws and/or regulations of ELC.
  • All refunds will be issued at the weekly rate, which will be calculated based on the total number of weeks completed.

Junior Program Refund Policy

A nonrefundable $500 deposit is due at the time of booking.

Summer Junior Program Refund Policy
  • A 50% refund is possible for cancellations, downgrades and/or changes in program received before May 31.
  • Cancellations received June 1 and after will receive no refund.
  • Full payment is due by June 1 for all campuses.
Winter Junior Program Refund Policy
  • A 50% refund is possible for cancellations, downgrades and/or changes in program received before November 30.
  • Cancellations received December 1 and after will receive no refund.
  • Full payment is due December 1.

Accommodations Refund Policy

For any accommodation cancellation with less than 4 weeks’ notice, the first 4 weeks of the accommodation fees will be due. International Guest House, ESL Townhouse, and dormitory accommodations have their own refund policies.

For any accommodation cancellation, ELC will issue a full refund of accommodation fees with at least four full weeks’ advance notice of cancellation. International Guest House, ESL Townhouse, and dormitory accommodations have their own refund policies.

 

ESL Townhouse

ESL Townhouse Pre-Arrival Cancellation Policy:

  • Move-in fee is charged with less than 30 days’ notice of cancellation.
  • No weekly fees are due with at least 15 days’ notice of cancellation.
  • With less than 15 days’ notice, the first two weeks are charged.

ESL Townhouse Post-Arrival Cancellation Policy:

  • Move-in Fee is nonrefundable.
  • Reservations of one to four weeks: No refunds are possible.
  • Reservations of five weeks or longer: Refunds are possible with four weeks’ advance notice from the Saturday after notice is given in writing

 

International Guest House

  • For cancellation requests received one to seven days prior to the students’ scheduled check-in date, the first week is charged.
  • For cancellation requests received on or after the students’ scheduled check-in date, no refund will be given.

 

UCLA dormitory

  • A refund of 50% will be given for dormitory accommodations if cancellation is received prior to June 1.
  • After June 1, no refund will be given.

Accommodation Deposit Requirements

Accommodation deposits are refundable only according to the conditions listed in the above Refund Policy on Accommodations section.

Homestay, Claremont Hotel & Extended Stay Hotel
In order to confirm Homestay, Claremont Hotel & Extended Stay Hotel, an accommodation deposit of $150 must be prepaid.

Los Angeles apartments, ESL Townhouse, International Guest House & La Brezza Apartments
In order to confirm the Los Angeles apartments, ESL Townhouse, International Guest House & La Brezza Apartments, an accommodation deposit of the first two weeks must be prepaid.

UCLA dormitory
In order to confirm dormitory accommodation, all dormitory fees must be prepaid.