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ELC English Courses Services

As an ELC student, you will find we have all of the support services in place to make your study in the USA pleasant, effective and worry-free. Whether it is extra assistance with your homework or finding a fitness center for exercising after class, ELC staff and teachers are ready to help!

GENERAL SERVICES

If you wish, you can be met at the airport by an ELC representative (holding a sign with your name and ELC printed on it). The ELC representative will also assist you with your luggage and escort you safely to your dormitory.

* This is included for the Junior programs, and is an optional service for the adult programs

We recommend that you secure insurance in your home country before coming to the U.S. We can, however, help you to obtain short-term health insurance for the duration of your stay at ELC. This insurance covers both emergency treatment and routine medical care.

Each Junior Campus center provides activities each afternoon. Monday-Friday calendar, Afternoon activities include tours, sporting events, student sports games, movies, and other local attractions. Every weekend ELC offers full day excursions to various points of interest around each destination, so you will never lack for fun and exciting things to do outside of class.

All schools offer wireless computer labs for student use. Available before and after classes, as well as during lunch break, the lab provides free internet access and email for all ELC students.

Free access to the fitness and recreation centers on campus for both the adult and junior campus programs. These facilities are up-to-date in every way and are excellent places to maintain your preferred level of physical fitness. Free access to the fitness and recreation centers on campus for both the adult and junior programs

On your first day of class you should arrive at ELC between 8:30 and 9:00 AM. At this time, you will be tested for placement and will have a personal interview with the Director of Courses. You will then be placed in the appropriate level for each skill area. After completing the placement process, you will be ready to begin class by 11:00 AM. On especially popular start dates, General English students are given a complimentary tour of the campus and surrounding area after the placement procedure, and they then begin class on Tuesday morning. An orientation for new students is held during the weekend upon arrival to campus

ENGLISH COURSES

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CANCELLATION POLICY​

A $50 change fee will be applied for all confirmed course and accommodation changes. No fee will be charged for course cancellations, upgrades, extensions or pre-arrival changes for non-I-20 students.

Full payment is due on or before the first day of your course subject to the ELC Refund Policy

Refund Through Representatives

For students who enroll at ELC through a representative, all refunds subject to the policies of the representative and will be issued by the representative.

 

Pre-Arrival Refund Policy (Cancellations/No Show, Excluding Accommodations)

For any cancellation ELC receives by the first day of the program, most fees are fully refundable. The exceptions are:

  • The $150 application fee and the $75 express mail fee are nonrefundable.
  • Airport transfers are refundable with cancellation at least one business day before the service date requested.

If a student’s request for a visa is rejected a refund will be made in full for all program fees.

 

Post-Arrival Refund Policy on Tuition (Withdrawal/Termination, Excluding Accommodations)

Los Angeles & Santa Barbara

ELC will refund 100% of the amount paid for institutional charges, less the nonrefundable $150 application fee if notice of cancellation is made through attendance at the first class session, or the seventh day after enrollment, whichever is later.

  • There will be a pro rata refund for students who have completed 60% or less of their course.
  • There will be no refund issued for students who have completed more than 60% of their course (includes scheduled vacations).

Boston

  • For students whose last day of attendance occurs at any point in the first four weeks of their course, there will be no refund issued.
  • For students whose last date of attendance occurs after the first four weeks but before or at the midpoint of their course, there will be a pro rata refund of tuition, minus any non-refundable charges.
  • For students whose last date of attendance occurs after the midpoint of their course, there will be no refund issued.

All Centers

  • ELC reserves the right to expel any student whose conduct is not in compliance with government rules or laws and/or regulations of ELC.
  • All refunds will be issued at the weekly rate, which will be calculated based on the total number of weeks completed.

Junior Program Refund Policy

A nonrefundable $500 deposit is due at the time of booking.

Summer Junior Program Refund Policy
  • A 50% refund is possible for cancellations, downgrades and/or changes in program received before May 31.
  • Cancellations received June 1 and after will receive no refund.
  • Full payment is due by June 1 for all campuses.
Winter Junior Program Refund Policy
  • A 50% refund is possible for cancellations, downgrades and/or changes in program received before November 30.
  • Cancellations received December 1 and after will receive no refund.
  • Full payment is due December 1.

Accommodations Refund Policy

For any accommodation cancellation with less than 4 weeks’ notice, the first 4 weeks of the accommodation fees will be due. International Guest House, ESL Townhouse, and dormitory accommodations have their own refund policies.

For any accommodation cancellation, ELC will issue a full refund of accommodation fees with at least four full weeks’ advance notice of cancellation. International Guest House, ESL Townhouse, and dormitory accommodations have their own refund policies.

 

ESL Townhouse

ESL Townhouse Pre-Arrival Cancellation Policy:

  • Move-in fee is charged with less than 30 days’ notice of cancellation.
  • No weekly fees are due with at least 15 days’ notice of cancellation.
  • With less than 15 days’ notice, the first two weeks are charged.

ESL Townhouse Post-Arrival Cancellation Policy:

  • Move-in Fee is nonrefundable.
  • Reservations of one to four weeks: No refunds are possible.
  • Reservations of five weeks or longer: Refunds are possible with four weeks’ advance notice from the Saturday after notice is given in writing

 

International Guest House

  • For cancellation requests received one to seven days prior to the students’ scheduled check-in date, the first week is charged.
  • For cancellation requests received on or after the students’ scheduled check-in date, no refund will be given.

 

UCLA dormitory

  • A refund of 50% will be given for dormitory accommodations if cancellation is received prior to June 1.
  • After June 1, no refund will be given.

Accommodation Deposit Requirements

Accommodation deposits are refundable only according to the conditions listed in the above Refund Policy on Accommodations section.

Homestay, Claremont Hotel & Extended Stay Hotel
In order to confirm Homestay, Claremont Hotel & Extended Stay Hotel, an accommodation deposit of $150 must be prepaid.

Los Angeles apartments, ESL Townhouse, International Guest House & La Brezza Apartments
In order to confirm the Los Angeles apartments, ESL Townhouse, International Guest House & La Brezza Apartments, an accommodation deposit of the first two weeks must be prepaid.

UCLA dormitory
In order to confirm dormitory accommodation, all dormitory fees must be prepaid.